1. A ____ is a named location on a disk where files are stored.
A folder
B pod
C version
D none of the above
Ans (A)
2. The ____ allows you to choose where to go and is located below the Standards Buttons toolbar.
A System menu
B Address bar
C Menu bar
D none of the above
Ans (B)
3. A ____ is a set of computer instructions that carry out a task on the computer.
A program
B database
C memory file
D none of the above
Ans (A)
4. An operating system version designed for home use is Microsoft Windows XP ____.
A Home Edition
B Media Center Edition
C Tablet PC Edition
D none of the above
Ans (A)
5. A user-interface that is easy to use is considered to be ____.
A user-happy
B user-simple
C user-friendly
D none of the above
Ans (C)
6. When you press and release the secondary mouse button you are ____.
A Right-clicking
B Left-clicking
C either a. or b.
D neither a. nor b.
Ans (A)
7. Another term for hyperlink is ____.
A link
B source
C bar
D none of the above
Ans (A)
8. A ____ is a flash memory storage device that plugs into a USB port.
A USB snap drive
B USB flash drive
C USB memory maker drive
D none of the above
Ans (B)
9. An operating system version designed for use with a Media Center PC is Microsoft Windows XP ____.
A Home Edition
B Media Center Edition
C Tablet PC Edition
D none of the above
Ans (B)
10. A graphical user interface displays ____.
A graphics
B text
C both (A) and (B).
D neither (A) nor (B).
Ans (C)
11. When you quickly press and release the left mouse button twice, you are ____.
A Primary-clicking
B Double-clicking
C pointing
D none of the above
12. Underlined text, such as text and folder names is referred to as a ____.
A hyperlink
B menu
C source drive
D none of the above
Ans (A)
13. The ____ program compresses larger files into a smaller file.
A WinZip
B WinShrink
C WinStyle
D none of the above
Ans (A)
14. An operating system version designed for use with a tablet PC is Microsoft Windows XP ____.
A Home Edition
B Media Center Edition
C Tablet PC Edition
D none of the above
Ans (C)
15. The ____ displays the name of every computer user on the computer.
A Wish list screen
B Command screen
C Welcome screen
D none of the above
Ans (C)
16. The ____ contains commands associated with the My computer window.
A Standards menu
B Start menu
C System menu
D none of the above
Ans (C)
17. Press the ____ button to have the window fill the entire screen.
A Close
B Maximize
C Minimize
D none of the above
Ans (B)
18. The ____ is the drive containing the files to be copied.
A source drive
B destination drive
C USB drive
D none of the above
Ans (A)
19. A ____ allows you to write on screen with a digital pen and convert that writing into characters that the PC can
process.
A monitor RS
B tablet PC
C database manager
D media center
Ans (B)
20. A ____ is a pointing device.
A monitor
B mouse
C keyboard
D none of the above
Ans (B)
1. If a word is typed that is not in Word’s dictionary, a ___ wavy underline appears below the word.
(A) red
(B) green
(C) blue
(D) black
(E) None of these
Ans (A)
2. The _____ button on the quick access Toolbar allows you to cancel your recent commands or actions.
(A) Search
(B) Cut
(C) Document
(D) Undo
(E) None of these
Ans (D)
3. In Excel, any set of characters containing a letter , hyphen, or space is considered ___
(A) a formula
(B) text
(C) a name
(D) a title
(E) None of these
Ans (B)
4. ________ Software allows users to perform calculations on rows and columns of data.
(A) Word processing
(B) Presentation graphics
(C) Database Management Systems
(D) Electronic Spreadsheet
(E) None of these
Ans (C)
5. A _________ represent approximately one billion memory locations.
(A) kilobyte
(B) megabyte
(C) gigabyte
(D) terabyte
(E) None of these
Ans (C)
6. ______ cells involves creating a single cell by combining two or more selected cells.
(A) Formatting
(B) Merging
(C) Embedding
(D) Splitting
(E) None of these
Ans (B)
7. The operating system is the most common type of ______________ software.
(A) communication
(B) application
(C) system
(D) word-processing
(E) None of these
Ans (C)
8. When you quickly press and releaes the left mouse button twice , you are ____
(A) Primary-clicking
(B) pointing
(C) Double-clicking
(D) Secondary-clicking
(E) None of these
Ans (C)
9. The horizontal and vertical lines on a worksheet are called ___
(A) cells
(B) sheets
(C) block lines
(D) gridlines
(E) None of these
Ans (D)
10. To delete an incorrect character in a document, __________ to erase to the right of the insertion point.
(A) press the left mouse key
(B) double-click the right mouse key
(C) press the BACKSPACE key
(D) press the delete key
(E) None of these
Ans (D)
11. The operating system does all of the following EXCEPT:
A provide a way for the user to interact with the computer.
B manage the central processing unit (CPU).
C manage memory and storage.
D enable users to perform a specific task such as document editing.
Ans (D)
12. During the boot process, the ____________ looks for the system files.
A CD
B. BIOS
C. CPU
D. DVD
AnS (B)
13. ____________ are lists of commands that appear on the screen.
A GUIs
B Icons
C Menus
D Windows
Answer: C
14. ____________ is the ability of an operating system to control the activities of multiple programs at the same
time.
A Multitasking
B Streamlining
C Multiuser
D Simulcasting
Answer: A
15. The unique signal, generated by a device, that tells the operating system that it is in need of immediate attention
is called an:
A action.
B event.
C interrupt.
D activity.
Answer: C
16. The operating system controls access to the processor by assigning a(n) ____________ to each task requiring the
processor’s attention.
A CPU
B slice of time
C stack
D event
Answer: B
17. The blocks of code, included in the operating system, that software applications interact with are known as:
A application programming interfaces (APIs).
B complimentary metal-oxide conductors (CMOS).
C device drivers.
D bootstrap loaders.
Answer: A
18. MS-DOS is a ____________ operating system.
A point-and-click
B user-friendly
C command-driven
D Mac
Answer: C
19. An interrupt handler is a(n):
A location in memory that keeps track of recently generated interrupts.
B peripheral device.
C utility program.
D special numeric code that indicates the priority of a request.
Answer: D
20. A spooler is a(n):
A location in memory that maintains the contents of a document until it prints out.
B print job.
C program that coordinates the print jobs that are waiting to print.
D message sent from the printer to the operating system when a print job is completed.
Answer: C
21. Virtual memory is typically located:
A on a floppy disk.
B in the CPU.
C in a flash card.
D on the hard drive.
Answer: D
22. The purpose of a swap (or page) file is to:
A maintain pages of documents that are being spooled to the printer.
B hold a program’s data or instructions in virtual memory when it can’t fit in RAM.
C prevent thrashing in a multitasking environment.
D allow multiple print jobs to print their pages out simultaneously.
Answer: B
23. The definition of thrashing is:
A swapping data between virtual memory and RAM too frequently.
B insufficient hard disk space.
C too many processors being managed by the operating system.
D inaccurate information stored in the registry.
Answer: A
24. All of the following are TRUE of Safe Mode EXCEPT:
A Safe Mode is a special diagnostic mode.
B Safe Mode loads all nonessential icons.
C Safe Mode allows users to troubleshoot errors.
D Safe Mode loads only the most essential devices.
Answer: B
25. Verification of a login name and password is known as:
A configuration.
B accessibility.
C authentication.
D logging in.
Answer: C
26. The combination of the operating system and the processor is referred to as the computer’s:
A CPU.
B platform.
C BIOS.
D CMOS.
Answer: B
27. The following message generally means:
A a nonsystem floppy has been left in the floppy disk drive.
B the CD drive is not functioning.
C the BIOS is corrupted.
D there is a problem loading a device.
Answer: A
28. Which of the following is the correct sequence of actions that takes place during the boot-up process?
A Load operating system ? Activate BIOS ? Perform POST ? Check configuration settings
B Activate BIOS ? Perform POST ? Load operating system ? Check configuration settings
C Perform POST ? Load operating system ? Activate BIOS ? Check configuration settings
D Activate BIOS ? Check configuration settings ? Perform POST ? Load operating system
Answer: B
29. All of the following are steps involved in the boot process EXCEPT:
A load the operating system into RAM.
B the power-on self-test.
C activate the basic input/output system (BIOS).
D load application programs.
Answer: D
30. The ____________, stored on a ROM chip, is responsible for loading the operating system from its permanent
location on the hard drive into RAM.
A BIOS
B API
C device driver
D supervisor program
Answer: A
31. The basic input/output system (BIOS) is stored in:
A RAM.
B ROM.
C the CPU.
D the hard drive.
Answer: B
32. Ensuring that the essential peripheral devices are attached and operational is the ____________ process.
A configuration
B CMOS
C POST
D ROM
Answer: C
33. The memory resident portion of the operating system is called the:
A registry.
B API.
C CMOS.
D kernel.
Answer: D
34. Which of the following does NOT occur during the power-on self-test (POST)?
A The ScanDisk utility begins to run.
B The video card and video memory are tested.
C The BIOS identification process occurs.
D Memory chips are checked to ensure they are working properly.
Answer: A
35. All of the following are TRUE regarding virtual memory EXCEPT:
A any amount of RAM can be allocated to virtual memory.
B the setting for the amount of hard drive space to allocate to virtual memory can be manually changed.
C this temporary storage is called the swap file (or page file).
D virtual memory is physical space on the hard drive.
Answer: A
36. The operating system allows users to organize the computer’s contents in a hierarchical structure of directories
that include all of the following EXCEPT:
A files.
B folders.
D drives.
D systems.
Answer: D
37. All of the following statements concerning windows are true EXCEPT:
A windows are an example of a command-driven environment.
B windows can be resized and repositioned on the desktop.
C more than one window can be open at a time.
D toolbars and scrollbars are features of windows.
Answer: A
38. All of the following statements concerning files are true EXCEPT:
A A file is a collection of related pieces of information stored together for easy reference.
B Files can be generated from an application.
C Files are stored in RAM.
D Files should be organized in folders.
Answer: C
39. Using Windows Explorer, a plus (+) sign in front of a folder indicates:
A an open folder.
B the folder contains subfolders.
C a text file.
D a graphics file.
Answer: B
40. In Windows XP, if you want to see the file size and modified dates of all files in a folder, the best viewing option is
the __________ view.
A List
B Thumbnails
C Details
D Icon
Answer: C
Mutiple Choice Computer Knowledge
1. Lotus Organizer and Corel Central are examples of ____________ software.
A. analytical
B. database
C. presentation
D. PIM
Answer: D
2. For which of the following tasks would PIM software be most useful?
A. Drafting a memo
B. Maintaining a schedule
C. Calculating a budget
D. Keeping track of recipes
Answer: B
3. The smallest unit of information in a database is called a:
A. byte.
B. record.
C. field.
D. cell.
Answer: C
4. In a database of employees, all the information about a particular person would constitute a:
A. file.
B. record.
C. field.
D. table.
Answer: B
5. A table is a collection of:
A. files.
B. worksheets.
C. fields.
D. records.
Answer: D
6. A ____________ is a small program that helps to automate a frequently used series of commands in most
productivity software tools.
A. template
B. macro
C. utility
D. wizard
Answer: B
7. If you are using a template in a productivity software application, you are most likely trying to:
A. assign a basic theme or structure to the file with which you are working.
B. perform a series of steps in a time-efficient manner.
C. gain assistance in performing complicated tasks.
D. combine different documents together to form a single integrated whole.
Answer: A
8. Software providers who develop many productivity tools may also provide stripped-down versions that combine the
simpler features of these tools bundled together into a(n):
A. software suite.
B. personal information manager.
C. integrated software application.
D. limited software edition.
Answer: C
9. Microsoft Office is an example of a(n):
A. software suite.
B. open-source product.
C. integrated software application.
D. business-management application.
Answer: A
10. When talking to a speech recognition program, the program divides each second of your speech into 100
separate:
A. phonemes.
B. codes.
C. samples.
D. words.
Answer: C
11. A speech recognition system’s codebook values are matched against a database of ____________ as an early
step in word construction.
A. phonemes
B. codes
C. samples
D. words
Answer: A
12. Quicken and TurboTax are both personal financial products developed by:
A. Microsoft.
B. Corel.
C. Intuit.
D. Adobe.
Answer: C
13. Individuals who want software to assist in automated checkbook balancing and bill paying for their personal bank
and credit card accounts will likely use which of the following software products?
A. Microsoft Project
B. QuickBooks
C. Acrobat
D. Quicken
Answer: D
114. Small business owners who want software to assist in managing accounts payable and receivable will likely use
which of the following software products?
A. QuickBooks
B. Business Plan Pro
C. Quicken
D. Microsoft Project
Answer: A
15. If you want software to assist in estimating the time it takes for a sequence of tasks to be accomplished and to
track the progress of people working on these tasks, which of the following software products would you use?
A. Microsoft Project
B. Front Page
C. Business Plan Pro
D. Visio
Answer: A
16. Which of the following software products is most appropriate for plotting out your company’s corporate strategy?
A. Microsoft Project
B. Front Page
C. Business Plan Pro
D. Visio
Answer: C
17. The category of software most appropriate for controlling the design and layout of complex documents like
newsletters and brochures is:
A. word processing.
B. computer-aided design.
C. Web page authoring.
D. desktop publishing.
Answer: D
18. Which of the following software products would you use in order to enhance the quality of a photograph that you
have recently imported from your digital camera, and would likely have been included with the digital camera when
you bought it?
A. ArcSoft
B. Visio
C. Dreamweaver
D. TurboCad
Answer: A
19. Drawing flow charts, block diagrams, and other technical graphics is best accomplished using which of the
following software products?
A. Jasc Paint Shop Pro
B. Microsoft Visio
C. Macromedia Dreamweaver
D. Adobe Illustrator
Answer: B
20. CAD software is most likely to be used by:
A. Web designers.
B. engineers.
C. project managers.
D. magazine editors.
Answer: B
21. All of the following are tasks performed by the operating system EXCEPT:
A. managing hardware on the computer.
B. controlling the access that application programs have to the CPU.
C. performing housekeeping tasks like file compression and disk defragmentation.
D. providing an interface for users to interact with the computer.
Answer: C
22. The category of operating system that you most likely have running on your desktop or laptop computer at home
is a ____________ operating system.
A. real-time
B. single-user, single-task
C. single-user, multi-task
D. multi-user, multi-task
Answer: C
23. The category of operating system that you most likely have running on your PDA computer is a ____________
operating system.
A. real-time
B. single-user, single-task
C. single-user, multi-task
D. multi-user, multi-task
Answer: B
24. Which of the following is an example of a real-time operating system?
A. Lynx
B. MS DOS
C. Windows XP
D. Symbian
Answer: A
25. A real-time operating system is most likely to be used for which of the following tasks?
A. Controlling access to a shared printer in a network
B. Ensuring that the system clock works correctly on a server
C. Managing the access to system files in a laptop computer
D. Controlling the fuel injection system of an automobile engine
Answer: D
26. An essential difference between the operating system that runs a typical desktop computer and the operating
system that runs a typical PDA is that:
A. the desktop OS has a graphical user interface whereas the PDA OS does not.
B. the desktop OS can run several programs simultaneously whereas the PDA OS cannot.
C. the desktop OS manages hardware resources whereas the PDA OS does not.
D. the desktop computer has an OS whereas a PDA does not.
Answer: B
27. The MS-DOS operating system is a:
A. graphical user interface, single-tasking operating system.
B. graphical user interface, multi-tasking operating system.
C. command-driven interface, single-tasking operating system.
D. command-driven interface, multi-tasking operating system.
Answer: C
28. Which of the following was an early desktop operating system that included an integrated graphic user interface
with point-and-click features?
A. MS-DOS
B. Mac OS
C. Unix
D. Gnome
Answer: B
29. The most recent version of the Mac OS is based on the ____________ operating system.
A. Windows
B. Linux
C. Unix
D. CMOS
Answer: C
30. The ____________ operating system was initially created in the early 1970s at AT&T’s Bell Labs.
A. Linux
B. DOS
C. Unix
D. GNU
Answer: C
31. The essential difference between an operating system like Linux and one like Windows is that:
A. Windows can run with an Intel processor, whereas Linux cannot.
B. Linux is proprietary, whereas Windows is not.
C. any programmer can modify Linux code, which is not permitted with Windows.
D. there are multiple versions of Linux, but only one version of Windows.
Answer: C
32. Which of the following is a correct association between a vendor and an operating system?
A. Redhat ? Linux
B. AT&T ? MS DOS
C. Microsoft ? Unix
D. Novell ? Linux
Answer: A
33. Which of the following is NOT an advantage of open-source operating systems over proprietary versions?
A. Free use and distribution
B. Availability of technical support
C. Availability of source code
D. Ability to modify code
Answer: B
34. Use of icons and windows are characteristic of a ____________ interface.
A. command-driven
B. windows-oriented
C. graphical-user
D. menu-driven
Answer: C
35. The ability of an operating system to control the activities of multiple programs at the same time is called:
A. multitasking.
B. multi-processing.
C. multi-operating.
D. multi-paging.
Answer: A
36. The operating system controls access to the CPU by assigning a(n) ____________ to each task requiring CPU
utilization.
A. interrupt handler
B. slices of time
C. stack
D. event
Answer: B
37. When a peripheral device needs immediate attention from the operating system, it generates a(n):
A. interrupt.
B. spool.
C. stack.
D. page file.
Answer: A
38. User actions such as keystrokes or mouse clicks are referred to as:
A. interrupts.
B. tasks.
C. events.
D. processes.
Answer: C
39. An interrupt handler is a:
A. location in memory that keeps track of recently generated interrupts.
B. hardware device that manages the interrupts generated by peripheral units.
C. utility program that communicates interrupts to the operating system.
D. special numeric code that indicates the priority of an interrupt.
Answer: D
40. A spooler is a:
A. location in memory that maintains the contents of a document until it prints out.
B. queue of print jobs that are waiting to print.
C. program that coordinates the print jobs that are waiting to process.
D. message sent from the printer to the operating system when a print job is completed.
Answer: C
41. Virtual memory is typically located:
A. in RAM.
B. in the CPU.
C. in a flash card.
D. on the hard disk.
Answer: D
42. The purpose of a swap (or page) file is to:
A. maintain pages of documents that are being spooled to the printer.
B. hold a program’s data or instructions in virtual memory when it can’t fit in RAM.
C. prevent thrashing in a multi-tasking environment.
D. allow multiple print jobs to print their pages out simultaneously.
Answer: B
43. Thrashing is caused by:
A. over-reliance on swapping to virtual memory.
B. insufficient hard disk space.
C. too many processors being managed by the operating system.
D. inaccurate information stored in the registry.
Answer: A
44. Communication between the operating system and a peripheral device such as a CD-ROM drive or a printer is
facilitated by a(n):
A. spooler.
B. network card.
C. device driver.
D. application program interface.
Answer: C
45. Common functions and routines that need to be executed by many computer programs can be made available via
a(n) ____________, which prevents the necessity for programmers to duplicate the effort of writing the same type of
code.
A. utility program
B. system kernel
C. BIOS directory
D. application program interface
Answer: D
46. Which of the following is the correct sequence of actions that take place during the boot-up process?
A. Load operating system ? Activate BIOS ? Perform POST ? Check configuration settings
B. Activate BIOS ? Perform POST ? Load operating system ? Check configuration settings
C. Perform POST ? Load operating system ? Activate BIOS ? Check configuration settings
D. Activate BIOS ? Check configuration settings ? Perform POST ? Load operating system
Answer: B
47. The program that is responsible for loading the operating system into RAM is the:
A. BIOS.
B. bootstrap program.
C. device driver.
D. supervisor program.
Answer: A
48. The Basic Input/Output system resides in:
A. RAM.
B. ROM.
C. the CPU.
D. memory cache.
Answer: B
49. When you start up the computer, the boot-up stage at which the BIOS version, manufacturer, and data are
displayed on the monitor is called:
A. bootstrap.
B. power-on self test.
C. system configuration.
D. kernel loading.
Answer: B
50. Part of the POST process is to ensure that the test of essential peripheral devices coincides with the hardware
configurations that are stored in:
A. ROM.
B. the hard drive.
C. CMOS.
D. cache memory.
Answer: C
1.What type of port sends data one bit at a time?
A. Serial
B. Parallel
C. USB
D. FireWire
Answer: A
2. The power-saving mode that allows the computer to be restarted by simply pressing a key on the keyboard is
called:
A. standby.
B. warm boot.
C. power management.
D. cold boot.
Answer: A
3. Retail employees typically use ____________ terminals to process sales transactions.
A. sales processing
B. transaction point
C. automatic teller
D. point of sale
Answer: D
4. The process of ____________ involves automated study of consumer buying patterns in order to support
marketing, inventory replenishment, and pricing decisions.
A. transaction processing
B. data mining
C. simulation
D. information processing
Answer: B
5. The engineering discipline that involves construction of molecularly-sized computing devices is called:
A. nanotechnology.
B. molecular processing.
C. silicon grafting.
D. nanoscience.
Answer: A
6. The prefix that stands for “billionth” is:
A. giga.
B. tera.
C. nano.
D. peta.
Answer: C
7. A small biomedical device currently on the market that can be implanted underneath the skin for identification
purposes is called the:
A. Identitron.
B. Verichip.
C. Digicard.
D. Nanoguard.
Answer: B
8. The four main functions of a computer are:
A. input, processing, output, and storage.
B. learning, thinking, intelligence, and virtuosity.
C. data, information, bits, and bytes.
D. hardware, software, modeling, and operations.
Answer: A
9. The primary purpose of a computer is to process _____________ and convert it into information.
A. electricity
B. data
C. raw material
D. a bit
Answer: B
10. Bit refers to a:
A. computer language.
B. CPU instruction.
C. 0 or 1 value.
D. digital representation of an alphabetic character.
Answer: C
11. There are ____________ bits in a byte.
A. two
B. four
C. six
D. eight
Answer: D
12. In computer language, each letter, number, and an array of special characters consists of:
A. 8 kilobytes.
B. 8 bytes.
C. a bit.
D. 8 bits.
Answer: D
13. Which of the following is the correct sequence of smallest to largest unit of storage size?
A. megabyte ? terabyte ? gigabyte ? kilobyte ? petabyte
B. kilobyte ? megabyte ? gigabyte ? terabyte ? petabyte
C. kilobyte ? megabyte ? gigabyte ? petabyte ? terabyte
D. kilobyte ? megabyte ? petabyte ? terabyte ? gigabyte
Answer: B
14. The prefix kilo refers to approximately:
A. one thousand.
B. one million.
C. one hundred.
D. one billion.
Answer: A
15. Computers work in:
A. machine linguistics.
B. binary language.
C. HTML code.
D. bit language.
Answer: B
16. The metal or plastic case that houses the physical components of a computer together is called the:
A. central processing unit.
B. storage device.
C. motherboard.
D. system unit.
Answer: D
17. The “brains” of the computer which executes the instructions, is called the:
A. CPU.
B. RAM.
C. motherboard.
D. system unit.
Answer: A
18. Instructions and data that are about to be processed by the CPU are located in:
A. a CD-ROM.
B. RAM.
C. the hard disk.
D. the motherboard.
Answer: B
19. The circuitry that includes the CPU and memory chips is located on the:
A. system unit.
B. operating system.
C. motherboard.
D. computer platform.
Answer: C
20. All of the following are considered to be storage devices EXCEPT a:
A. floppy disk.
B. CPU.
C. CD.
D. hard disk drive.
Answer: B
21. What is the correct association between a hardware component and a computer function?
A. Monitor ? input
B. Mouse ? input
C. CPU ? storage
D. Hard disk ? processing
Answer: B
22. The main difference between application and system software is that:
A. application software is composed of program instructions but system software is not.
B. application software is stored in memory whereas system software is only in the CPU.
C. system software is unnecessary whereas application software must be present on the computer.
D. system software manages hardware whereas application software performs user tasks.
Answer: D
23. A document created in a word processing program or a budget created in a spreadsheet are both examples of
documents created in:
A. application software.
B. system software.
C. an operating system.
D. a Windows platform.
Answer: A
24. Which of the following is an example of system software?
A. Word processor
B. Operating system
C. Management information system
D. Spreadsheet
Answer: B
25. The term that refers to computers that provide resources to other computers in a network is:
A. server.
B. mainframe.
C. platform.
D. resource provider.
Answer: A
26. If a large business is going to use a single computer to execute many programs for hundreds (possibly thousands)
of users at the same time, performing relatively simple operations and transactions, the type of computer will
probably be a(n):
A. supercomputer.
B. PC.
C. mainframe.
D. ISP.
Answer: C
27. A scientific institution performing intensive mathematical operations for a complex model that requires extremely
powerful computing capabilities will most likely use a(n):
A. supercomputer.
B. PC.
C. mainframe.
D. ISP.
Answer: A
28. The standard computer keyboard is configured using the ____________ layout.
A. Dvorak
B. QWERTY
C. control
D. dot-matrix
Answer: B
29. The most commonly used keys in the Dvorak keyboard layout are located in the:
A. far right area of the keyboard.
B. top row.
C. middle row.
D. function key area.
Answer: C
30. On computers using Microsoft Windows XP, holding the Windows key down and pressing the letter E will:
A. start Windows Explorer.
B. display the Start menu.
C. execute Microsoft Windows.
D. run Windows Help.
Answer: A
31. The insert, caps lock, and num lock keys are all examples of ____________ keys.
A. control
B. function
C. toggle
D. shortcut
Answer: C
32. The copy, cut, and paste features use keyboard shortcuts with the ____________ key and a keyboard letter.
A. Shift
B. Windows
C. Alt
D. Ctrl
Answer: D
33. RF keyboards differ from infrared keyboards in that they:
A. must be closer to the computer.
B. are connected to the computer via the USB port.
C. do not need to be pointed at the computer.
D. are used primarily on laptops or PDAs.
Answer: C
34. The traditional mouse requires a mouse pad to provide friction for its:
A. touchpad.
B. tracker.
C. optical sensor.
D. rollerball.
Answer: D
35. The standard input device for a PDA is a:
A. stylus.
B. touch pad.
C. keyboard.
D. trackball mouse.
Answer: A
36. The flicker effect of a cathode ray tube is controlled by its:
A. resolution.
B. refresh rate.
C. dot pitch.
D. data transfer rate.
Answer: B
37. A monitor with high dot pitch will have:
A. a relatively large number of pixels.
B. a high number of possible colors in its display.
C. wide gaps between pixels.
D. relatively fast recharging of the pixels’ illumination.
Answer: C : CRT Monitors Difficulty: Hard
38. The larger the number of pixels of a computer monitor, the higher its:
A. resolution.
B. refresh rate.
C. dot pitch.
D. data transfer rate.
Answer: A
39. The maximum complete electron scans of current CRT monitors is ____________ times per second.
A. 25
B. 50
C. 75
D. 100
Answer: C
40. Electron beam scanning is a characteristic of:
A. laser printers.
B. flat panel monitors.
C. cathode ray tubes.
D. liquid crystal display.
Answer: C
41. The type of output device that utilizes a fluorescent panel for generating light waves is a(n):
A. CRT monitor.
B. inkjet printer.
C. laser printer.
D. LCD monitor.
Answer: D
42. The main advantage of active matrix over passive matrix technology is that active matrix panels:
A. have higher screen resolution.
B. can selectively recharge individual pixels.
C. cost less than passive matrix panels.
D. require less power consumption than passive matrix panels.
Answer: B
43. The following are all advantages of LCD over CRT monitors EXCEPT:
A. wider viewing area relative to size of the monitor.
B. less likely to cause eyestrain.
C. more friendly to the environment.
D. wider viewing angle.
Answer: D
44. The fastest and quietest type of printer is a(n):
A. dot-matrix printer.
B. inkjet printer.
C. laser printer.
D. plotter.
Answer: C
45. The type of large printer that can most accurately produce images requiring precise, continuous lines is a(n):
A. plotter.
B. inkjet printer.
C. laser printer.
D. dot-matrix printer.
Answer: A
46. Which of the following printers is characterized by melting wax-based ink onto ordinary paper?
A. Dot-matrix
B. Inkjet
C. Laser
D. Thermal
Answer: D
47. A laser printer works by:
A. removing static electrical charge from a metal drum.
B. utilizing drop-on-demand technology.
C. striking the paper with hammer-like keys.
D. a process called direct-thermal printing.
Answer: A
48. The principle advantage of adding memory to a printer is to increase:
A. resolution.
B. print speed.
C. number of colors in output.
D. dpi.
Answer: B
49. The resolution of a printer is measured in terms of:
A. pixel density.
B. dot pitch.
C. hertz.
D. dpi.
Answer: D
50. The box that contains the central electronic components of a computer as well as its power source and main
storage devices is called the:
A. CPU.
B. motherboard.
C. system unit.
D. module.
Answer: C
Computer General Awareness : Bank PO's, Bank Clerk
1. Which of the following is a part of the Central Processing Unit?
a. Printer
b. Key board
c. Mouse
d. Arithmetic & Logic unit
e. None of these
2. CAD stands for
a. Computer aided design
b. Computer algorithm for design
c. Computer application in design
d. All of the above
e. None of these
3. Which of the following printer cannot print graphics?
a. Ink-jet
b. Daisy Wheel
c. Laser
d. Dot-matrix
e. None of these
4. A program written in machine language is called?
a. Assembler
b. Object
c. Computer
d. Machine
e. None of these
5. The father of Modern Computer is
a. Charles Babbage
b. Von-nuumann
c. Danies Ritchel
d. Blaise Pascal
e. None of these
6. The Word FTP stands for
a. File Translate Protocol
b. File Transit Protocol
c. File Transfer protocol
d. file typing protocol
e. None of these
7. The lowest form of Computer language is called
a. BASIC
b. FORTRAN
c. Machine Language
d. COBOL
e. None of these
8. Best Quality graphics is produced by
a. Dot Matix
b. Laser Printer
c. Inkjet Printer
d. Plotter
e. None of these
9. Memory which forgets every thing when you switch off the power is known as
a. Corrupted
b. Volatile
c. Non-Volatile
d. Non-Corrupted
e.None of these
10.The linking of computers with a communication system is called
a. Networking
b. Pairing
c. Interlocking
d. Assembling
e. Sharing
11.The 16 bit Microprocessor means that it has
a. 16 address lines
b. 16 Buses
c. 16 Data lines
d. 16 routes
e. None of these
12. Data going into the computer is called
a. Output
b. algorithm
c. Input
d. Calculations
e. flow chart
13. Which of the following refers to a small, single-site network?
a. LAN
b. DSL
c. RAM
d. USB
e. CPU
14. Microsoft Office is
a. Shareware
b.Public domain software
c. Open-sourse software
d. A vertical market application
e. An application suite
15. How many options does a BINARY choice offer
a. None of these
b. One
c. Two
d. it depends on the amount of memory on the computer
e. It depends on the speed of the computer’s processor
16. A collection of program that controls how your computer system runs and processes information is called
a. Operating System
b. Computer
c. Office
d. Compiler
e. Interpreter
17. Computer connected to a LAN (Local Area Network) can
a. run faster
b. go on line
c. share information and /or share peripheral equipment
d. E-mail
e. None of these
18. Information travels between components on the mother board through
a. Flash memory
b. CMOS
c. Bays
d. Buses
e. Peripherals
19. How are data organized in a spreadsheet?
a. Lines & spaces
b. Layers & Planes
c. Height & Width
d. Rows & Columns
e. None
20. The blinking symbol on the computer screen is called the
a. mouse
b. logo
c. hand
d. palm
e. cursor
21. A fault in a computer program which prevents it from working correctly is known as
a. Boot
b. Bug
c. Biff
d. Strap
e. None of these
22. A self replicating program, similar to a virus which was taken from a 1970s science fiction novel by John Bruner
entitled the Shockwave Rider is _________
a. Bug
b. Vice
c. Lice
d. Worm
e. None of these
23. A _______ is a bi-stable electronic circuit that has two stable states.
a. Multivibrator
b. Flip-flop
c. Logic gates
d. laten
e. None of these
24. Unwanted repetitious messages, such as unsolicited bulk e-mail is known as
a. Spam
b. Trash
c. Calibri
d. Courier
e. None of these
25.DOS stands for
a. Disk Operating System
b. Disk operating session
c. Digital Operating System
d. Digital Open system
e. None of these
26. Who is the chief of Miocrosoft
a. Babbage
b. Bill Gates
c. Bill Clinton
d. Bush
e. None of these
27. Which of the following are input devices.
a. Keyboard
b. Mouse
c. Card reader
d. Scanner
e. All of these
28. Examples of output devices are
a. Screen
b. Printer
c. Speaker
d. All of these
e. None of these
29. Which of the following is also known as brain of computer
a. Control unit
b. Central Processing unit
c. Arithmatic and language unit
d. Monitor
e. None of these
30. IBM stands for
a. Internal Business Management
b. International Business Management
c. International Business Machines
d. Internal Business Machines
e. None of these
31.___________ translates and executes program at run time line by line
a. Compiler
b. Interpreter
c. Linker
d. Loader
e. None of these
32. ___________ is an OOP principle
a. Structured programming
b. Procedural programming
c. Inheritance
d. Linking
e. None of these
33. COBOL is widely used in _________ applications
a. Commercial
b. Scientific
c. Space
d. Mathematical
e. None of these
34. RAM stands for
a. Random origin money
b. Random only memory
c. Read only memory
d. Random access memory
e. None of these
35. 1 Byte = ?
a. 8 bits
b. 4 bits
c. 2 bits
d. 9 bits
e. None of these
36. SMPS stands for
a. Switched mode Power Suply
b. Start mode power supply
c. Store mode power supply
d. Single mode power supply
e. None of these
37. The device used to carry digital data on analog lines is called as
a. Modem
b. Multiplexer
c. Modulator
d. Demodulator
e. None of these
38. VDU is also called
a. Screen
b. Monitor
c. Both 1 & 2
d. printer
e. None of these
39. BIOS stands for
a. Basic Input Output system
b. Binary Input output system
c. Basic Input Off system
d. all the above
e. None of these
40. Father of ‘C’ programming languagea. Dennis Ritchie
b. Prof Jhon Kemeny
c. Thomas Kurtz
d. Bill Gates
e. None of these
ANSWERS
1. (d) 2. (a) 3. (b) 4. (a) 5. (a)
6. (c) 7. (c) 8. (d) 9. (b) 10. (a)
11. (c) 12. (c) 13. (a) 14. (e) 15. (c)
16. (a) 17. (c) 18. (c) 19. (d) 20. (e)
21. (b) 22. (d) 23. (b) 24. (a) 25. (a)
26. (b) 27. (e) 28. (d) 29. (b) 30. (c)
31. (b) 32. (c) 33. (a) 34. (d) 35. (a)
36. (a) 37. (a) 38. (c) 39. (a) 40. (a)
A folder
B pod
C version
D none of the above
Ans (A)
2. The ____ allows you to choose where to go and is located below the Standards Buttons toolbar.
A System menu
B Address bar
C Menu bar
D none of the above
Ans (B)
3. A ____ is a set of computer instructions that carry out a task on the computer.
A program
B database
C memory file
D none of the above
Ans (A)
4. An operating system version designed for home use is Microsoft Windows XP ____.
A Home Edition
B Media Center Edition
C Tablet PC Edition
D none of the above
Ans (A)
5. A user-interface that is easy to use is considered to be ____.
A user-happy
B user-simple
C user-friendly
D none of the above
Ans (C)
6. When you press and release the secondary mouse button you are ____.
A Right-clicking
B Left-clicking
C either a. or b.
D neither a. nor b.
Ans (A)
7. Another term for hyperlink is ____.
A link
B source
C bar
D none of the above
Ans (A)
8. A ____ is a flash memory storage device that plugs into a USB port.
A USB snap drive
B USB flash drive
C USB memory maker drive
D none of the above
Ans (B)
9. An operating system version designed for use with a Media Center PC is Microsoft Windows XP ____.
A Home Edition
B Media Center Edition
C Tablet PC Edition
D none of the above
Ans (B)
10. A graphical user interface displays ____.
A graphics
B text
C both (A) and (B).
D neither (A) nor (B).
Ans (C)
11. When you quickly press and release the left mouse button twice, you are ____.
A Primary-clicking
B Double-clicking
C pointing
D none of the above
12. Underlined text, such as text and folder names is referred to as a ____.
A hyperlink
B menu
C source drive
D none of the above
Ans (A)
13. The ____ program compresses larger files into a smaller file.
A WinZip
B WinShrink
C WinStyle
D none of the above
Ans (A)
14. An operating system version designed for use with a tablet PC is Microsoft Windows XP ____.
A Home Edition
B Media Center Edition
C Tablet PC Edition
D none of the above
Ans (C)
15. The ____ displays the name of every computer user on the computer.
A Wish list screen
B Command screen
C Welcome screen
D none of the above
Ans (C)
16. The ____ contains commands associated with the My computer window.
A Standards menu
B Start menu
C System menu
D none of the above
Ans (C)
17. Press the ____ button to have the window fill the entire screen.
A Close
B Maximize
C Minimize
D none of the above
Ans (B)
18. The ____ is the drive containing the files to be copied.
A source drive
B destination drive
C USB drive
D none of the above
Ans (A)
19. A ____ allows you to write on screen with a digital pen and convert that writing into characters that the PC can
process.
A monitor RS
B tablet PC
C database manager
D media center
Ans (B)
20. A ____ is a pointing device.
A monitor
B mouse
C keyboard
D none of the above
Ans (B)
1. If a word is typed that is not in Word’s dictionary, a ___ wavy underline appears below the word.
(A) red
(B) green
(C) blue
(D) black
(E) None of these
Ans (A)
2. The _____ button on the quick access Toolbar allows you to cancel your recent commands or actions.
(A) Search
(B) Cut
(C) Document
(D) Undo
(E) None of these
Ans (D)
3. In Excel, any set of characters containing a letter , hyphen, or space is considered ___
(A) a formula
(B) text
(C) a name
(D) a title
(E) None of these
Ans (B)
4. ________ Software allows users to perform calculations on rows and columns of data.
(A) Word processing
(B) Presentation graphics
(C) Database Management Systems
(D) Electronic Spreadsheet
(E) None of these
Ans (C)
5. A _________ represent approximately one billion memory locations.
(A) kilobyte
(B) megabyte
(C) gigabyte
(D) terabyte
(E) None of these
Ans (C)
6. ______ cells involves creating a single cell by combining two or more selected cells.
(A) Formatting
(B) Merging
(C) Embedding
(D) Splitting
(E) None of these
Ans (B)
7. The operating system is the most common type of ______________ software.
(A) communication
(B) application
(C) system
(D) word-processing
(E) None of these
Ans (C)
8. When you quickly press and releaes the left mouse button twice , you are ____
(A) Primary-clicking
(B) pointing
(C) Double-clicking
(D) Secondary-clicking
(E) None of these
Ans (C)
9. The horizontal and vertical lines on a worksheet are called ___
(A) cells
(B) sheets
(C) block lines
(D) gridlines
(E) None of these
Ans (D)
10. To delete an incorrect character in a document, __________ to erase to the right of the insertion point.
(A) press the left mouse key
(B) double-click the right mouse key
(C) press the BACKSPACE key
(D) press the delete key
(E) None of these
Ans (D)
11. The operating system does all of the following EXCEPT:
A provide a way for the user to interact with the computer.
B manage the central processing unit (CPU).
C manage memory and storage.
D enable users to perform a specific task such as document editing.
Ans (D)
12. During the boot process, the ____________ looks for the system files.
A CD
B. BIOS
C. CPU
D. DVD
AnS (B)
13. ____________ are lists of commands that appear on the screen.
A GUIs
B Icons
C Menus
D Windows
Answer: C
14. ____________ is the ability of an operating system to control the activities of multiple programs at the same
time.
A Multitasking
B Streamlining
C Multiuser
D Simulcasting
Answer: A
15. The unique signal, generated by a device, that tells the operating system that it is in need of immediate attention
is called an:
A action.
B event.
C interrupt.
D activity.
Answer: C
16. The operating system controls access to the processor by assigning a(n) ____________ to each task requiring the
processor’s attention.
A CPU
B slice of time
C stack
D event
Answer: B
17. The blocks of code, included in the operating system, that software applications interact with are known as:
A application programming interfaces (APIs).
B complimentary metal-oxide conductors (CMOS).
C device drivers.
D bootstrap loaders.
Answer: A
18. MS-DOS is a ____________ operating system.
A point-and-click
B user-friendly
C command-driven
D Mac
Answer: C
19. An interrupt handler is a(n):
A location in memory that keeps track of recently generated interrupts.
B peripheral device.
C utility program.
D special numeric code that indicates the priority of a request.
Answer: D
20. A spooler is a(n):
A location in memory that maintains the contents of a document until it prints out.
B print job.
C program that coordinates the print jobs that are waiting to print.
D message sent from the printer to the operating system when a print job is completed.
Answer: C
21. Virtual memory is typically located:
A on a floppy disk.
B in the CPU.
C in a flash card.
D on the hard drive.
Answer: D
22. The purpose of a swap (or page) file is to:
A maintain pages of documents that are being spooled to the printer.
B hold a program’s data or instructions in virtual memory when it can’t fit in RAM.
C prevent thrashing in a multitasking environment.
D allow multiple print jobs to print their pages out simultaneously.
Answer: B
23. The definition of thrashing is:
A swapping data between virtual memory and RAM too frequently.
B insufficient hard disk space.
C too many processors being managed by the operating system.
D inaccurate information stored in the registry.
Answer: A
24. All of the following are TRUE of Safe Mode EXCEPT:
A Safe Mode is a special diagnostic mode.
B Safe Mode loads all nonessential icons.
C Safe Mode allows users to troubleshoot errors.
D Safe Mode loads only the most essential devices.
Answer: B
25. Verification of a login name and password is known as:
A configuration.
B accessibility.
C authentication.
D logging in.
Answer: C
26. The combination of the operating system and the processor is referred to as the computer’s:
A CPU.
B platform.
C BIOS.
D CMOS.
Answer: B
27. The following message generally means:
A a nonsystem floppy has been left in the floppy disk drive.
B the CD drive is not functioning.
C the BIOS is corrupted.
D there is a problem loading a device.
Answer: A
28. Which of the following is the correct sequence of actions that takes place during the boot-up process?
A Load operating system ? Activate BIOS ? Perform POST ? Check configuration settings
B Activate BIOS ? Perform POST ? Load operating system ? Check configuration settings
C Perform POST ? Load operating system ? Activate BIOS ? Check configuration settings
D Activate BIOS ? Check configuration settings ? Perform POST ? Load operating system
Answer: B
29. All of the following are steps involved in the boot process EXCEPT:
A load the operating system into RAM.
B the power-on self-test.
C activate the basic input/output system (BIOS).
D load application programs.
Answer: D
30. The ____________, stored on a ROM chip, is responsible for loading the operating system from its permanent
location on the hard drive into RAM.
A BIOS
B API
C device driver
D supervisor program
Answer: A
31. The basic input/output system (BIOS) is stored in:
A RAM.
B ROM.
C the CPU.
D the hard drive.
Answer: B
32. Ensuring that the essential peripheral devices are attached and operational is the ____________ process.
A configuration
B CMOS
C POST
D ROM
Answer: C
33. The memory resident portion of the operating system is called the:
A registry.
B API.
C CMOS.
D kernel.
Answer: D
34. Which of the following does NOT occur during the power-on self-test (POST)?
A The ScanDisk utility begins to run.
B The video card and video memory are tested.
C The BIOS identification process occurs.
D Memory chips are checked to ensure they are working properly.
Answer: A
35. All of the following are TRUE regarding virtual memory EXCEPT:
A any amount of RAM can be allocated to virtual memory.
B the setting for the amount of hard drive space to allocate to virtual memory can be manually changed.
C this temporary storage is called the swap file (or page file).
D virtual memory is physical space on the hard drive.
Answer: A
36. The operating system allows users to organize the computer’s contents in a hierarchical structure of directories
that include all of the following EXCEPT:
A files.
B folders.
D drives.
D systems.
Answer: D
37. All of the following statements concerning windows are true EXCEPT:
A windows are an example of a command-driven environment.
B windows can be resized and repositioned on the desktop.
C more than one window can be open at a time.
D toolbars and scrollbars are features of windows.
Answer: A
38. All of the following statements concerning files are true EXCEPT:
A A file is a collection of related pieces of information stored together for easy reference.
B Files can be generated from an application.
C Files are stored in RAM.
D Files should be organized in folders.
Answer: C
39. Using Windows Explorer, a plus (+) sign in front of a folder indicates:
A an open folder.
B the folder contains subfolders.
C a text file.
D a graphics file.
Answer: B
40. In Windows XP, if you want to see the file size and modified dates of all files in a folder, the best viewing option is
the __________ view.
A List
B Thumbnails
C Details
D Icon
Answer: C
Mutiple Choice Computer Knowledge
1. Lotus Organizer and Corel Central are examples of ____________ software.
A. analytical
B. database
C. presentation
D. PIM
Answer: D
2. For which of the following tasks would PIM software be most useful?
A. Drafting a memo
B. Maintaining a schedule
C. Calculating a budget
D. Keeping track of recipes
Answer: B
3. The smallest unit of information in a database is called a:
A. byte.
B. record.
C. field.
D. cell.
Answer: C
4. In a database of employees, all the information about a particular person would constitute a:
A. file.
B. record.
C. field.
D. table.
Answer: B
5. A table is a collection of:
A. files.
B. worksheets.
C. fields.
D. records.
Answer: D
6. A ____________ is a small program that helps to automate a frequently used series of commands in most
productivity software tools.
A. template
B. macro
C. utility
D. wizard
Answer: B
7. If you are using a template in a productivity software application, you are most likely trying to:
A. assign a basic theme or structure to the file with which you are working.
B. perform a series of steps in a time-efficient manner.
C. gain assistance in performing complicated tasks.
D. combine different documents together to form a single integrated whole.
Answer: A
8. Software providers who develop many productivity tools may also provide stripped-down versions that combine the
simpler features of these tools bundled together into a(n):
A. software suite.
B. personal information manager.
C. integrated software application.
D. limited software edition.
Answer: C
9. Microsoft Office is an example of a(n):
A. software suite.
B. open-source product.
C. integrated software application.
D. business-management application.
Answer: A
10. When talking to a speech recognition program, the program divides each second of your speech into 100
separate:
A. phonemes.
B. codes.
C. samples.
D. words.
Answer: C
11. A speech recognition system’s codebook values are matched against a database of ____________ as an early
step in word construction.
A. phonemes
B. codes
C. samples
D. words
Answer: A
12. Quicken and TurboTax are both personal financial products developed by:
A. Microsoft.
B. Corel.
C. Intuit.
D. Adobe.
Answer: C
13. Individuals who want software to assist in automated checkbook balancing and bill paying for their personal bank
and credit card accounts will likely use which of the following software products?
A. Microsoft Project
B. QuickBooks
C. Acrobat
D. Quicken
Answer: D
114. Small business owners who want software to assist in managing accounts payable and receivable will likely use
which of the following software products?
A. QuickBooks
B. Business Plan Pro
C. Quicken
D. Microsoft Project
Answer: A
15. If you want software to assist in estimating the time it takes for a sequence of tasks to be accomplished and to
track the progress of people working on these tasks, which of the following software products would you use?
A. Microsoft Project
B. Front Page
C. Business Plan Pro
D. Visio
Answer: A
16. Which of the following software products is most appropriate for plotting out your company’s corporate strategy?
A. Microsoft Project
B. Front Page
C. Business Plan Pro
D. Visio
Answer: C
17. The category of software most appropriate for controlling the design and layout of complex documents like
newsletters and brochures is:
A. word processing.
B. computer-aided design.
C. Web page authoring.
D. desktop publishing.
Answer: D
18. Which of the following software products would you use in order to enhance the quality of a photograph that you
have recently imported from your digital camera, and would likely have been included with the digital camera when
you bought it?
A. ArcSoft
B. Visio
C. Dreamweaver
D. TurboCad
Answer: A
19. Drawing flow charts, block diagrams, and other technical graphics is best accomplished using which of the
following software products?
A. Jasc Paint Shop Pro
B. Microsoft Visio
C. Macromedia Dreamweaver
D. Adobe Illustrator
Answer: B
20. CAD software is most likely to be used by:
A. Web designers.
B. engineers.
C. project managers.
D. magazine editors.
Answer: B
21. All of the following are tasks performed by the operating system EXCEPT:
A. managing hardware on the computer.
B. controlling the access that application programs have to the CPU.
C. performing housekeeping tasks like file compression and disk defragmentation.
D. providing an interface for users to interact with the computer.
Answer: C
22. The category of operating system that you most likely have running on your desktop or laptop computer at home
is a ____________ operating system.
A. real-time
B. single-user, single-task
C. single-user, multi-task
D. multi-user, multi-task
Answer: C
23. The category of operating system that you most likely have running on your PDA computer is a ____________
operating system.
A. real-time
B. single-user, single-task
C. single-user, multi-task
D. multi-user, multi-task
Answer: B
24. Which of the following is an example of a real-time operating system?
A. Lynx
B. MS DOS
C. Windows XP
D. Symbian
Answer: A
25. A real-time operating system is most likely to be used for which of the following tasks?
A. Controlling access to a shared printer in a network
B. Ensuring that the system clock works correctly on a server
C. Managing the access to system files in a laptop computer
D. Controlling the fuel injection system of an automobile engine
Answer: D
26. An essential difference between the operating system that runs a typical desktop computer and the operating
system that runs a typical PDA is that:
A. the desktop OS has a graphical user interface whereas the PDA OS does not.
B. the desktop OS can run several programs simultaneously whereas the PDA OS cannot.
C. the desktop OS manages hardware resources whereas the PDA OS does not.
D. the desktop computer has an OS whereas a PDA does not.
Answer: B
27. The MS-DOS operating system is a:
A. graphical user interface, single-tasking operating system.
B. graphical user interface, multi-tasking operating system.
C. command-driven interface, single-tasking operating system.
D. command-driven interface, multi-tasking operating system.
Answer: C
28. Which of the following was an early desktop operating system that included an integrated graphic user interface
with point-and-click features?
A. MS-DOS
B. Mac OS
C. Unix
D. Gnome
Answer: B
29. The most recent version of the Mac OS is based on the ____________ operating system.
A. Windows
B. Linux
C. Unix
D. CMOS
Answer: C
30. The ____________ operating system was initially created in the early 1970s at AT&T’s Bell Labs.
A. Linux
B. DOS
C. Unix
D. GNU
Answer: C
31. The essential difference between an operating system like Linux and one like Windows is that:
A. Windows can run with an Intel processor, whereas Linux cannot.
B. Linux is proprietary, whereas Windows is not.
C. any programmer can modify Linux code, which is not permitted with Windows.
D. there are multiple versions of Linux, but only one version of Windows.
Answer: C
32. Which of the following is a correct association between a vendor and an operating system?
A. Redhat ? Linux
B. AT&T ? MS DOS
C. Microsoft ? Unix
D. Novell ? Linux
Answer: A
33. Which of the following is NOT an advantage of open-source operating systems over proprietary versions?
A. Free use and distribution
B. Availability of technical support
C. Availability of source code
D. Ability to modify code
Answer: B
34. Use of icons and windows are characteristic of a ____________ interface.
A. command-driven
B. windows-oriented
C. graphical-user
D. menu-driven
Answer: C
35. The ability of an operating system to control the activities of multiple programs at the same time is called:
A. multitasking.
B. multi-processing.
C. multi-operating.
D. multi-paging.
Answer: A
36. The operating system controls access to the CPU by assigning a(n) ____________ to each task requiring CPU
utilization.
A. interrupt handler
B. slices of time
C. stack
D. event
Answer: B
37. When a peripheral device needs immediate attention from the operating system, it generates a(n):
A. interrupt.
B. spool.
C. stack.
D. page file.
Answer: A
38. User actions such as keystrokes or mouse clicks are referred to as:
A. interrupts.
B. tasks.
C. events.
D. processes.
Answer: C
39. An interrupt handler is a:
A. location in memory that keeps track of recently generated interrupts.
B. hardware device that manages the interrupts generated by peripheral units.
C. utility program that communicates interrupts to the operating system.
D. special numeric code that indicates the priority of an interrupt.
Answer: D
40. A spooler is a:
A. location in memory that maintains the contents of a document until it prints out.
B. queue of print jobs that are waiting to print.
C. program that coordinates the print jobs that are waiting to process.
D. message sent from the printer to the operating system when a print job is completed.
Answer: C
41. Virtual memory is typically located:
A. in RAM.
B. in the CPU.
C. in a flash card.
D. on the hard disk.
Answer: D
42. The purpose of a swap (or page) file is to:
A. maintain pages of documents that are being spooled to the printer.
B. hold a program’s data or instructions in virtual memory when it can’t fit in RAM.
C. prevent thrashing in a multi-tasking environment.
D. allow multiple print jobs to print their pages out simultaneously.
Answer: B
43. Thrashing is caused by:
A. over-reliance on swapping to virtual memory.
B. insufficient hard disk space.
C. too many processors being managed by the operating system.
D. inaccurate information stored in the registry.
Answer: A
44. Communication between the operating system and a peripheral device such as a CD-ROM drive or a printer is
facilitated by a(n):
A. spooler.
B. network card.
C. device driver.
D. application program interface.
Answer: C
45. Common functions and routines that need to be executed by many computer programs can be made available via
a(n) ____________, which prevents the necessity for programmers to duplicate the effort of writing the same type of
code.
A. utility program
B. system kernel
C. BIOS directory
D. application program interface
Answer: D
46. Which of the following is the correct sequence of actions that take place during the boot-up process?
A. Load operating system ? Activate BIOS ? Perform POST ? Check configuration settings
B. Activate BIOS ? Perform POST ? Load operating system ? Check configuration settings
C. Perform POST ? Load operating system ? Activate BIOS ? Check configuration settings
D. Activate BIOS ? Check configuration settings ? Perform POST ? Load operating system
Answer: B
47. The program that is responsible for loading the operating system into RAM is the:
A. BIOS.
B. bootstrap program.
C. device driver.
D. supervisor program.
Answer: A
48. The Basic Input/Output system resides in:
A. RAM.
B. ROM.
C. the CPU.
D. memory cache.
Answer: B
49. When you start up the computer, the boot-up stage at which the BIOS version, manufacturer, and data are
displayed on the monitor is called:
A. bootstrap.
B. power-on self test.
C. system configuration.
D. kernel loading.
Answer: B
50. Part of the POST process is to ensure that the test of essential peripheral devices coincides with the hardware
configurations that are stored in:
A. ROM.
B. the hard drive.
C. CMOS.
D. cache memory.
Answer: C
1.What type of port sends data one bit at a time?
A. Serial
B. Parallel
C. USB
D. FireWire
Answer: A
2. The power-saving mode that allows the computer to be restarted by simply pressing a key on the keyboard is
called:
A. standby.
B. warm boot.
C. power management.
D. cold boot.
Answer: A
3. Retail employees typically use ____________ terminals to process sales transactions.
A. sales processing
B. transaction point
C. automatic teller
D. point of sale
Answer: D
4. The process of ____________ involves automated study of consumer buying patterns in order to support
marketing, inventory replenishment, and pricing decisions.
A. transaction processing
B. data mining
C. simulation
D. information processing
Answer: B
5. The engineering discipline that involves construction of molecularly-sized computing devices is called:
A. nanotechnology.
B. molecular processing.
C. silicon grafting.
D. nanoscience.
Answer: A
6. The prefix that stands for “billionth” is:
A. giga.
B. tera.
C. nano.
D. peta.
Answer: C
7. A small biomedical device currently on the market that can be implanted underneath the skin for identification
purposes is called the:
A. Identitron.
B. Verichip.
C. Digicard.
D. Nanoguard.
Answer: B
8. The four main functions of a computer are:
A. input, processing, output, and storage.
B. learning, thinking, intelligence, and virtuosity.
C. data, information, bits, and bytes.
D. hardware, software, modeling, and operations.
Answer: A
9. The primary purpose of a computer is to process _____________ and convert it into information.
A. electricity
B. data
C. raw material
D. a bit
Answer: B
10. Bit refers to a:
A. computer language.
B. CPU instruction.
C. 0 or 1 value.
D. digital representation of an alphabetic character.
Answer: C
11. There are ____________ bits in a byte.
A. two
B. four
C. six
D. eight
Answer: D
12. In computer language, each letter, number, and an array of special characters consists of:
A. 8 kilobytes.
B. 8 bytes.
C. a bit.
D. 8 bits.
Answer: D
13. Which of the following is the correct sequence of smallest to largest unit of storage size?
A. megabyte ? terabyte ? gigabyte ? kilobyte ? petabyte
B. kilobyte ? megabyte ? gigabyte ? terabyte ? petabyte
C. kilobyte ? megabyte ? gigabyte ? petabyte ? terabyte
D. kilobyte ? megabyte ? petabyte ? terabyte ? gigabyte
Answer: B
14. The prefix kilo refers to approximately:
A. one thousand.
B. one million.
C. one hundred.
D. one billion.
Answer: A
15. Computers work in:
A. machine linguistics.
B. binary language.
C. HTML code.
D. bit language.
Answer: B
16. The metal or plastic case that houses the physical components of a computer together is called the:
A. central processing unit.
B. storage device.
C. motherboard.
D. system unit.
Answer: D
17. The “brains” of the computer which executes the instructions, is called the:
A. CPU.
B. RAM.
C. motherboard.
D. system unit.
Answer: A
18. Instructions and data that are about to be processed by the CPU are located in:
A. a CD-ROM.
B. RAM.
C. the hard disk.
D. the motherboard.
Answer: B
19. The circuitry that includes the CPU and memory chips is located on the:
A. system unit.
B. operating system.
C. motherboard.
D. computer platform.
Answer: C
20. All of the following are considered to be storage devices EXCEPT a:
A. floppy disk.
B. CPU.
C. CD.
D. hard disk drive.
Answer: B
21. What is the correct association between a hardware component and a computer function?
A. Monitor ? input
B. Mouse ? input
C. CPU ? storage
D. Hard disk ? processing
Answer: B
22. The main difference between application and system software is that:
A. application software is composed of program instructions but system software is not.
B. application software is stored in memory whereas system software is only in the CPU.
C. system software is unnecessary whereas application software must be present on the computer.
D. system software manages hardware whereas application software performs user tasks.
Answer: D
23. A document created in a word processing program or a budget created in a spreadsheet are both examples of
documents created in:
A. application software.
B. system software.
C. an operating system.
D. a Windows platform.
Answer: A
24. Which of the following is an example of system software?
A. Word processor
B. Operating system
C. Management information system
D. Spreadsheet
Answer: B
25. The term that refers to computers that provide resources to other computers in a network is:
A. server.
B. mainframe.
C. platform.
D. resource provider.
Answer: A
26. If a large business is going to use a single computer to execute many programs for hundreds (possibly thousands)
of users at the same time, performing relatively simple operations and transactions, the type of computer will
probably be a(n):
A. supercomputer.
B. PC.
C. mainframe.
D. ISP.
Answer: C
27. A scientific institution performing intensive mathematical operations for a complex model that requires extremely
powerful computing capabilities will most likely use a(n):
A. supercomputer.
B. PC.
C. mainframe.
D. ISP.
Answer: A
28. The standard computer keyboard is configured using the ____________ layout.
A. Dvorak
B. QWERTY
C. control
D. dot-matrix
Answer: B
29. The most commonly used keys in the Dvorak keyboard layout are located in the:
A. far right area of the keyboard.
B. top row.
C. middle row.
D. function key area.
Answer: C
30. On computers using Microsoft Windows XP, holding the Windows key down and pressing the letter E will:
A. start Windows Explorer.
B. display the Start menu.
C. execute Microsoft Windows.
D. run Windows Help.
Answer: A
31. The insert, caps lock, and num lock keys are all examples of ____________ keys.
A. control
B. function
C. toggle
D. shortcut
Answer: C
32. The copy, cut, and paste features use keyboard shortcuts with the ____________ key and a keyboard letter.
A. Shift
B. Windows
C. Alt
D. Ctrl
Answer: D
33. RF keyboards differ from infrared keyboards in that they:
A. must be closer to the computer.
B. are connected to the computer via the USB port.
C. do not need to be pointed at the computer.
D. are used primarily on laptops or PDAs.
Answer: C
34. The traditional mouse requires a mouse pad to provide friction for its:
A. touchpad.
B. tracker.
C. optical sensor.
D. rollerball.
Answer: D
35. The standard input device for a PDA is a:
A. stylus.
B. touch pad.
C. keyboard.
D. trackball mouse.
Answer: A
36. The flicker effect of a cathode ray tube is controlled by its:
A. resolution.
B. refresh rate.
C. dot pitch.
D. data transfer rate.
Answer: B
37. A monitor with high dot pitch will have:
A. a relatively large number of pixels.
B. a high number of possible colors in its display.
C. wide gaps between pixels.
D. relatively fast recharging of the pixels’ illumination.
Answer: C : CRT Monitors Difficulty: Hard
38. The larger the number of pixels of a computer monitor, the higher its:
A. resolution.
B. refresh rate.
C. dot pitch.
D. data transfer rate.
Answer: A
39. The maximum complete electron scans of current CRT monitors is ____________ times per second.
A. 25
B. 50
C. 75
D. 100
Answer: C
40. Electron beam scanning is a characteristic of:
A. laser printers.
B. flat panel monitors.
C. cathode ray tubes.
D. liquid crystal display.
Answer: C
41. The type of output device that utilizes a fluorescent panel for generating light waves is a(n):
A. CRT monitor.
B. inkjet printer.
C. laser printer.
D. LCD monitor.
Answer: D
42. The main advantage of active matrix over passive matrix technology is that active matrix panels:
A. have higher screen resolution.
B. can selectively recharge individual pixels.
C. cost less than passive matrix panels.
D. require less power consumption than passive matrix panels.
Answer: B
43. The following are all advantages of LCD over CRT monitors EXCEPT:
A. wider viewing area relative to size of the monitor.
B. less likely to cause eyestrain.
C. more friendly to the environment.
D. wider viewing angle.
Answer: D
44. The fastest and quietest type of printer is a(n):
A. dot-matrix printer.
B. inkjet printer.
C. laser printer.
D. plotter.
Answer: C
45. The type of large printer that can most accurately produce images requiring precise, continuous lines is a(n):
A. plotter.
B. inkjet printer.
C. laser printer.
D. dot-matrix printer.
Answer: A
46. Which of the following printers is characterized by melting wax-based ink onto ordinary paper?
A. Dot-matrix
B. Inkjet
C. Laser
D. Thermal
Answer: D
47. A laser printer works by:
A. removing static electrical charge from a metal drum.
B. utilizing drop-on-demand technology.
C. striking the paper with hammer-like keys.
D. a process called direct-thermal printing.
Answer: A
48. The principle advantage of adding memory to a printer is to increase:
A. resolution.
B. print speed.
C. number of colors in output.
D. dpi.
Answer: B
49. The resolution of a printer is measured in terms of:
A. pixel density.
B. dot pitch.
C. hertz.
D. dpi.
Answer: D
50. The box that contains the central electronic components of a computer as well as its power source and main
storage devices is called the:
A. CPU.
B. motherboard.
C. system unit.
D. module.
Answer: C
Computer General Awareness : Bank PO's, Bank Clerk
1. Which of the following is a part of the Central Processing Unit?
a. Printer
b. Key board
c. Mouse
d. Arithmetic & Logic unit
e. None of these
2. CAD stands for
a. Computer aided design
b. Computer algorithm for design
c. Computer application in design
d. All of the above
e. None of these
3. Which of the following printer cannot print graphics?
a. Ink-jet
b. Daisy Wheel
c. Laser
d. Dot-matrix
e. None of these
4. A program written in machine language is called?
a. Assembler
b. Object
c. Computer
d. Machine
e. None of these
5. The father of Modern Computer is
a. Charles Babbage
b. Von-nuumann
c. Danies Ritchel
d. Blaise Pascal
e. None of these
6. The Word FTP stands for
a. File Translate Protocol
b. File Transit Protocol
c. File Transfer protocol
d. file typing protocol
e. None of these
7. The lowest form of Computer language is called
a. BASIC
b. FORTRAN
c. Machine Language
d. COBOL
e. None of these
8. Best Quality graphics is produced by
a. Dot Matix
b. Laser Printer
c. Inkjet Printer
d. Plotter
e. None of these
9. Memory which forgets every thing when you switch off the power is known as
a. Corrupted
b. Volatile
c. Non-Volatile
d. Non-Corrupted
e.None of these
10.The linking of computers with a communication system is called
a. Networking
b. Pairing
c. Interlocking
d. Assembling
e. Sharing
11.The 16 bit Microprocessor means that it has
a. 16 address lines
b. 16 Buses
c. 16 Data lines
d. 16 routes
e. None of these
12. Data going into the computer is called
a. Output
b. algorithm
c. Input
d. Calculations
e. flow chart
13. Which of the following refers to a small, single-site network?
a. LAN
b. DSL
c. RAM
d. USB
e. CPU
14. Microsoft Office is
a. Shareware
b.Public domain software
c. Open-sourse software
d. A vertical market application
e. An application suite
15. How many options does a BINARY choice offer
a. None of these
b. One
c. Two
d. it depends on the amount of memory on the computer
e. It depends on the speed of the computer’s processor
16. A collection of program that controls how your computer system runs and processes information is called
a. Operating System
b. Computer
c. Office
d. Compiler
e. Interpreter
17. Computer connected to a LAN (Local Area Network) can
a. run faster
b. go on line
c. share information and /or share peripheral equipment
d. E-mail
e. None of these
18. Information travels between components on the mother board through
a. Flash memory
b. CMOS
c. Bays
d. Buses
e. Peripherals
19. How are data organized in a spreadsheet?
a. Lines & spaces
b. Layers & Planes
c. Height & Width
d. Rows & Columns
e. None
20. The blinking symbol on the computer screen is called the
a. mouse
b. logo
c. hand
d. palm
e. cursor
21. A fault in a computer program which prevents it from working correctly is known as
a. Boot
b. Bug
c. Biff
d. Strap
e. None of these
22. A self replicating program, similar to a virus which was taken from a 1970s science fiction novel by John Bruner
entitled the Shockwave Rider is _________
a. Bug
b. Vice
c. Lice
d. Worm
e. None of these
23. A _______ is a bi-stable electronic circuit that has two stable states.
a. Multivibrator
b. Flip-flop
c. Logic gates
d. laten
e. None of these
24. Unwanted repetitious messages, such as unsolicited bulk e-mail is known as
a. Spam
b. Trash
c. Calibri
d. Courier
e. None of these
25.DOS stands for
a. Disk Operating System
b. Disk operating session
c. Digital Operating System
d. Digital Open system
e. None of these
26. Who is the chief of Miocrosoft
a. Babbage
b. Bill Gates
c. Bill Clinton
d. Bush
e. None of these
27. Which of the following are input devices.
a. Keyboard
b. Mouse
c. Card reader
d. Scanner
e. All of these
28. Examples of output devices are
a. Screen
b. Printer
c. Speaker
d. All of these
e. None of these
29. Which of the following is also known as brain of computer
a. Control unit
b. Central Processing unit
c. Arithmatic and language unit
d. Monitor
e. None of these
30. IBM stands for
a. Internal Business Management
b. International Business Management
c. International Business Machines
d. Internal Business Machines
e. None of these
31.___________ translates and executes program at run time line by line
a. Compiler
b. Interpreter
c. Linker
d. Loader
e. None of these
32. ___________ is an OOP principle
a. Structured programming
b. Procedural programming
c. Inheritance
d. Linking
e. None of these
33. COBOL is widely used in _________ applications
a. Commercial
b. Scientific
c. Space
d. Mathematical
e. None of these
34. RAM stands for
a. Random origin money
b. Random only memory
c. Read only memory
d. Random access memory
e. None of these
35. 1 Byte = ?
a. 8 bits
b. 4 bits
c. 2 bits
d. 9 bits
e. None of these
36. SMPS stands for
a. Switched mode Power Suply
b. Start mode power supply
c. Store mode power supply
d. Single mode power supply
e. None of these
37. The device used to carry digital data on analog lines is called as
a. Modem
b. Multiplexer
c. Modulator
d. Demodulator
e. None of these
38. VDU is also called
a. Screen
b. Monitor
c. Both 1 & 2
d. printer
e. None of these
39. BIOS stands for
a. Basic Input Output system
b. Binary Input output system
c. Basic Input Off system
d. all the above
e. None of these
40. Father of ‘C’ programming languagea. Dennis Ritchie
b. Prof Jhon Kemeny
c. Thomas Kurtz
d. Bill Gates
e. None of these
ANSWERS
1. (d) 2. (a) 3. (b) 4. (a) 5. (a)
6. (c) 7. (c) 8. (d) 9. (b) 10. (a)
11. (c) 12. (c) 13. (a) 14. (e) 15. (c)
16. (a) 17. (c) 18. (c) 19. (d) 20. (e)
21. (b) 22. (d) 23. (b) 24. (a) 25. (a)
26. (b) 27. (e) 28. (d) 29. (b) 30. (c)
31. (b) 32. (c) 33. (a) 34. (d) 35. (a)
36. (a) 37. (a) 38. (c) 39. (a) 40. (a)
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